This website is operated by Fresh Couture LTD trading as Fresh Couture, a company registered in England & Wales under company number 10074450. Our registered office is situated at 114 - 116 High street, Gosforth, Newcastle Upon Tyne, NE3 1HB United Kingdom.


This delivery policy gives details of the delivery methods, delivery periods and delivery charges that apply to any orders for our products made through our website. This policy is a legally binding document, and forms part of the contract of sale between you and us made under our terms and conditions of sale.

Delivery methods

We will deliver to the following countries and territories: Worldwide . If the address for delivery of your order is a UK mainland address, then you will be able to select Standard Delivery, 1st class or special delivery from the following delivery methods. If the address for delivery of your order is not a UK mainland address, then you will be able to select Worldwide Shipping from the following delivery methods :

Royal Mail First Class

DPD Next Day Delivery

DPD Saturday Delivery

Worldwide Shipping

Delivery periods

This table indicates the typical delivery periods for the different delivery methods. Delivery method Typical delivery period Standard delivery dispatched within 3-5 working days, these periods run from the close of business on that day. If you place your order after 1pm on a working day, or on a non-working day, these periods run from the close of business on the next following working day. These periods are indicative only, and whilst we will make every effort to ensure that you receive your delivery in good time, we do not guarantee delivery before the end of the specified period.

Delivery charges

Delivery charges will be calculated and automatically applied to your order during the checkout process. This table indicates the applicable charges / how charges are calculated for the different delivery methods. All amounts are stated in GBP and are inclusive of VAT. Delivery method Charges:

Delivery method       Charges

Standard Delivery      £4.40 (Royal Mail first class tracked 1-2 Days)

DPD Next Day - £6.00

DPD Saturday Delivery - £8.00

 

World Wide Shipping  £15.00